Privacy Policy

Check My ROI ("we", "us", "our") is an Australian platform that provides business analysis tools, calculators, and a professional directory for business buyers and service providers.

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information you provide directly:

• Account information: Name, email address, and password when you register.
• Business analysis data: Financial figures, business details, and inputs you enter into our calculators and analysis tools.
• Professional profile data: If you register as a professional, we collect business name, contact details, credentials, service areas, fees, bio, and uploaded media (logo, photo, documents).
• Communications: Any messages, enquiries, or feedback you send us.

Information collected automatically:

• Usage data: Pages visited, features used, time spent, and interaction patterns.
• Device data: Browser type, operating system, IP address, and device identifiers.
• Cookies and similar technologies: See our Cookies section below.

We use your personal information to:

• Provide, operate, and improve our Services (calculators, analysis tools, reports).
• Create and manage your account and subscription.
• Display professional profiles in our directory (only with your explicit consent).
• Process and forward enquiries between buyers and professionals.
• Send service-related notifications, updates, and security alerts.
• Respond to your support requests and feedback.
• Analyse usage trends to improve user experience and develop new features.
• Comply with legal obligations and protect our rights.

We do not sell your personal information to third parties.

We may share your information in the following circumstances:

• Service providers: We use trusted third-party services for hosting (Lovable Cloud), authentication, analytics, and payment processing. These providers only access data necessary to perform their functions and are bound by confidentiality obligations.
• Professional directory: If you are a registered professional and have given public consent, your profile information (excluding documents and internal notes) is displayed publicly.
• Enquiries: When a buyer submits an enquiry through the directory, their contact details and message are shared with the relevant professional.
• Legal requirements: We may disclose information if required by law, court order, or to protect our rights, safety, or property.
• Business transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Your data is stored on secure servers provided by our hosting partners, primarily within Australia. We implement industry-standard security measures including encryption in transit (TLS/SSL), access controls, and regular security reviews.

While we take reasonable steps to protect your information, no internet transmission is completely secure. You use our Services at your own risk, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our Services and comply with legal obligations. You may request deletion of your account and data at any time (see Your Rights below).

We use cookies and similar technologies to:

• Authenticate users and maintain login sessions.
• Remember your preferences and settings.
• Analyse site traffic and usage patterns (via anonymised analytics).

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Services.

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or outdated information.
• Request deletion of your personal data (subject to legal retention requirements).
• Withdraw consent for certain uses (e.g., public directory listing).
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have mishandled your information.

To exercise these rights, contact us using the details below. We will respond within 30 days.

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Our Services may contain links to third-party websites (e.g., professional websites, LinkedIn profiles, Google Business listings). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Material changes will be notified via email or a prominent notice on the website. The "Last updated" date at the top of this page indicates when the policy was last revised.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: hello@checkmyroi.online
• Website: checkmyroi.online

You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.