What makes a healthy General Retail business?
Stock turn (how many times you sell through your inventory per year) is the single biggest driver of profitability. Aim for 4–6× depending on category.
Online competition is real. Bricks-and-mortar retail needs an experience, curation or convenience edge that Amazon can't replicate.
Markdowns hide in 'gross margin' figures — always ask for full-price vs sale revenue splits.
1.5× – 2.5× SDE (Seller's Discretionary Earnings). Specialty retail with strong brand IP can exceed 3×.
- • Stock turn below 3× per year
- • Markdowns > 20% of revenue
- • Lease in declining centre or strip
- • Online sales > 50% with logistics not transferring cleanly
- • Strong full-price sell-through (markdowns < 10%)
- • Loyal customer database with email marketing
- • Branded or exclusive product lines
- 1. What's the stock turn by category?
- 2. What % of revenue is at full price vs markdown?
- 3. Can I see the customer database and email open rates?